Retained HR
Employment Law
Consensus HR is the outsourced HR department for UK employers who take their people seriously. Practical advice you can act on the same day, from a qualified professional who knows your business.
Matthew Chilcott FCIPDOwner, and the person who answers
Total peace of mind
Contracts, handbooks and case support kept current all year.
Accredited and connected
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Google review rating
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Years in HR and Employment Law
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Typical reply to a new enquiry
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Advice in plain English
Matthew Chilcott
Owner, FCIPD, ACEL, BA (Hons)
The person you will speak to
When you call Consensus HR you reach Matthew Chilcott or a qualified colleague who already knows your business, your team and the conversation you had last month. No ticket number, no call centre script, no waiting for a stranger to read your file.
After more than two decades inside HR teams, Matthew built the consultancy around one belief: employers do the right thing far more often when someone experienced picks up the phone quickly and explains the options in plain English.
“Behind every policy there is a person having a difficult week. Handle the person well and the paperwork looks after itself.”
Real people, real weeks
A good employee has gone quiet
Absence, low performance or a change at home. We help you open the conversation early, kindly and on record.
Two people cannot work together
We sit between the personalities and the process so the team can get back to the work without anyone feeling ambushed.
Someone has to be let go
Redundancy and dismissal handled with dignity for the person leaving and protection for the people who stay.
You are hiring your first manager
Contracts, expectations and a proper induction so a new leader starts with confidence rather than guesswork.
A simple, professional approach
We listen to the situation, establish the facts and identify the HR and Employment Law considerations that actually matter to your business.
You receive clear guidance in plain English, with realistic options, the commercial risk of each and the documentation to support your decision.
We stay with you through the process so it is handled consistently, professionally and in line with good HR practice from first meeting to close.
Client proof
5.0
★★★★★
Based on Google reviews
We have used Consensus HR for the last year and Matthew has been exceptional in supporting us with our small business and team. Matthew is always at the end of the phone or email with constant support and updates.
Called Consensus HR with an employee problem. They responded within the hour with advice and by the end of the day the issue was on the way to being resolved.
Running a small business, HR issues can be really tough. Having a HR professional on hand like Consensus HR is like having your own HR team.
Consensus HR has been priceless to us as a small business in developing our entire HR and staff management processes.
Giving something back
Upcoming events
Small groups, practical content and time to ask about your own situation. Places are limited so that every attendee gets an answer.
Thursday 8 October 2026
9.30am to 11.00am
Online briefing
What is changing for UK employers, what it means for your contracts and the practical steps to take before the changes land.
Reserve a placeWednesday 4 November 2026
8.00am to 9.30am
Stevenage, Hertfordshire
A working breakfast for owners and managers on absence, performance and conduct conversations that stay fair and stay on record.
Reserve a placeTuesday 2 December 2026
10.00am to 11.00am
Online clinic
Bring one people question. We review where your current position sits and where the risk is likely to appear first.
Reserve a placeThe Consensus Brief
Contracts and handbooks
Notice, restrictive covenants and pay in lieu are the three areas we correct most often. Here is how each one behaves when a resignation turns into a dispute, and the wording that keeps you protected.
Employee relations
Wellbeing and absence
The Consensus Brief, monthly
Matthew Chilcott
Owner, FCIPD, ACEL, BA (Hons)
“Call me before it becomes formal. Almost every case I resolve quickly is one the employer raised early.”
Speak to Consensus HR
Tell us what is happening. You will hear back from a qualified HR professional within one working day, or call 01438 576750 now.
